At ReviewFlow AI, we value the privacy of our visitors and customers. This Privacy Policy documents the types of information we collect, how we use it, and the security measures we take to protect your data.
1. Information We Collect
We collect information to provide better services to our users. The data we collect includes:
- Account Credentials: Email address, business name, and contact details provided during registration and onboarding.
- Google Listing Credentials: When you connect your Google Business Profile via our secure integration, we sync your location data, reviews, and response details.
- Customer Feedback Data: Ratings and private comments submitted by users through your customized review funnel are stored securely on your dashboard.
2. How We Use Your Information
We use the collected information for the following purposes:
- To operate and maintain your customized review funnel, flyer dashboard, and reply helpers.
- To synchronize listing data with Google systems in real-time.
- To send email notifications when customers submit private offline feedback.
- To analyze platform performance metrics and monitor platform usage logs for security.
3. Data Protection & Compliance
ReviewFlow AI is fully compliant with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We implement industry-standard encryption protocols to protect your personal and business data. We do not sell or rent your information to third-party advertisers.
4. Contact Information
If you have any questions about this policy or our data practices, please contact us at mail@reviewflowai.in.