This Cookie Policy explains how ReviewFlow AI uses cookies and similar tracking technologies when you visit our website, use our software dashboards, or interact with our smart customer review funnels.
1. What Are Cookies?
Cookies are small data files placed on your computer or mobile device when you visit a website. They are widely used by web platforms to make websites work efficiently, provide personalized experiences, maintain session security, and report usage metrics.
2. Cookies We Use
ReviewFlow AI uses the following categories of cookies:
- Essential Authentication & Session Cookies: Required to keep you securely signed in to your admin, business, or agency portal and ensure platform security (e.g., persistent login tokens and CSRF protection).
- Performance & Analytics Cookies: Help us understand how visitors navigate the platform, which features are most popular, and how to improve speed and responsiveness.
- Functional Cookies: Remember your user interface preferences, active businesses, and temporary state during customer review generation and onboarding.
- Third-Party Integration Cookies: Used when interacting with integrated third-party services such as Google OAuth, Google Maps Platform APIs, and payment gateways.
3. Managing Cookie Preferences
Most modern web browsers allow you to control and manage cookies through their settings. You can choose to block, delete, or receive notifications before cookies are stored. Please note that disabling essential cookies may impact the functionality and accessibility of your account dashboard.
4. Policy Updates
We may update this Cookie Policy from time to time to reflect changes in technical standards, operational practices, or legal requirements. Any modifications will be posted here with an updated revision date.
5. Contact Us
If you have any questions or concerns regarding our use of cookies, please reach out to us at mail@reviewflowai.in.